Contact information
Havyn — Contact
Last updated: May 13, 2026
Customer Service
All customer service is handled via email. Contact us at support@havyn.shop and we will get back to you promptly.
Business Hours
| Day | Availability |
|---|---|
| Monday – Friday | 9:00 AM – 5:30 PM EST |
| Saturday | 10:00 AM – 2:00 PM EST |
| Sunday | Closed |
Order Support
When emailing about an order, always include your order number in the subject line. For example: "Order #12345 – Shipping Question." This helps us respond faster.
Refunds & Returns
Return requests must be submitted by email before sending any items back. See our Return Policy for the full process.
Feedback
We value your opinion. If you've had an experience worth sharing, email us at support@havyn.shop.