Contact information

Havyn — Contact

Last updated: May 13, 2026

Customer Service

All customer service is handled via email. Contact us at support@havyn.shop and we will get back to you promptly.

Business Hours

Day Availability
Monday – Friday 9:00 AM – 5:30 PM EST
Saturday 10:00 AM – 2:00 PM EST
Sunday Closed

Order Support

When emailing about an order, always include your order number in the subject line. For example: "Order #12345 – Shipping Question." This helps us respond faster.

Refunds & Returns

Return requests must be submitted by email before sending any items back. See our Return Policy for the full process.

Feedback

We value your opinion. If you've had an experience worth sharing, email us at support@havyn.shop.